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Spark Your Team’s Creativity

TweetFrom Dan Gordon in Instore Magazine You owe it to your business to create an environment that incubates innovation. Great advice for any store looking to unlock the potential of their team! Read the full article here. Daniel GordonDaniel Gordon, 37, is a fourth generation jeweler and President of Samuel Gordon Jewelers in Oklahoma City,… Continue Reading

The Future Of Celebrity Endorsement

TweetWho do you get to promote your jewelry or watches in a world where celebrities are such loose cannons?  This is probably a question that several brands are asking themselves in light of the antics of celebs like Charlie Sheen, Tiger Woods, Lindsay Lohan, and now the addition of the latest debacle with insensitive tweets… Continue Reading

Would You Let Charlie Sheen Endorse Your Jewelry?

TweetWhile I am sure he is the last thing you are hoping to hear about, Charlie Sheen’s recent tear has me rethinking celebrity endorsements of jewelry. With so many options for getting your brand message and products out to the jewelry-buying world, how effective (and now potentially risky) is it to associate yourself with a… Continue Reading

Thoughts On Black Friday From A Jewelry Retailer

TweetSo, Black Friday has come and gone. As a high end retailer jeweler, I thought I would give my thoughts and perspective on what is easily one of the most important shopping days of the year. Times have been very rough over the past couple of years, I cannot imagine that there is anyone working… Continue Reading

How To Avoid Social Media Suicide

TweetWe, as an industry, are rapidly approaching the busiest Holiday shopping season of the year. For many it will be the first season where Social Media plays a big part of your marketing efforts. Having used Social Media in previous Holiday seasons, I wanted share a some tips, and a few mistakes of my own,… Continue Reading

3 Simple Steps to Stop Pissing Off Your Customers

Tweet Almost every single day I run into one or more situations where large and small corporations forget the basics and end up pissing off their customers.  Often times it feels like very simple and easy implement best practices are absent from much of the corporate culture in the business world.  We now live in… Continue Reading

Strategy Equals Currency

Tweet So we are all starting to figure out that communicating on the web can garner friendships, business relationships, influence, media attention, help with ideas, education, brand awareness, and much, much more. Lately, I’ve been thinking about what we do next. At first, I did not think places like Facebook and Twitter were venues for… Continue Reading

Six Observations From A Retailer After Couture and JCK Las Vegas

TweetAs the Vegas shows have come and gone, I thought it would be appropriate to do a followup post to my pre-show post “Open Letter to Vendors: From a Retailer“. This post outlines some of what I observed and took in from the experiences I went through during JCK, Luxury and Couture Shows. I had… Continue Reading

Open Letter To Jewelry Vendors Going To Las Vegas: From A Retailer

TweetDear Vendors, I know you are getting ready to sell, sell sell, but I want you to take a moment this year to think about how you’ve conducted business in the past. I would like to give you some words of advice from your customer (or potential customer) and hopefully you can take some of… Continue Reading

How Open Is Too Open For Retail Jewelers?

TweetI find myself thinking this very question more and more and thought that I would offer it up to the group.  I am hoping that this turns into more of a conversation than a post as we are quickly moving into a more transparent world and I need to figure this one out for myself…. Continue Reading